Privacy Policy

🏢 1. Who We Are

GCSE Turkish is operated by BKTY LTD, the data controller.

• Company number: 12845913
• Registered address: 29 Watts Lane, Rugby, England, CV21 4PE
• Email: [email protected]

👨‍👩‍👧 2. Children and Family Accounts

The Service supports students preparing for GCSE Turkish and may be used by children. A parent or guardian should create or supervise the account where required by law.

• We do not require a child's real name, photograph, date of birth or precise location.
• A learner may choose a fictional character name and emoji.
• There is no messaging with strangers and no third-party advertising.
• Parents can review progress and delete the account from the Parent Dashboard.

If you believe a child has provided personal data without appropriate permission, contact us so we can investigate and delete it where required.

📋 3. Data We Collect

• Account: email address and encrypted password (or Apple/Google sign-in token)
• Profile: display name chosen by the user and avatar emoji
• Progress: words practised, quiz scores, streaks, XP and daily session data
• Purchases: subscription or one-off purchase status (payment is processed by Apple; we do not store card details)
• Usage: app features accessed, error logs and crash reports
• Device: platform, OS version and push notification token (for optional study reminders)

⚙️ 4. How We Use Your Data

• Provide and personalise the learning experience
• Save and sync study progress across devices
• Send optional study reminders if enabled
• Verify purchases and manage subscriptions
• Diagnose errors and improve the app
• Comply with legal obligations

We do not use your data for advertising and we do not sell it to third parties.

🔒 5. Data Storage and Security

Data is stored on servers located in the United Kingdom and European Economic Area. We use encrypted connections (HTTPS/TLS), hashed passwords and access controls to protect your data. No security system is perfect, but we take reasonable steps to prevent unauthorised access.

🤝 6. Third Parties

• Apple App Store — processes in-app payments; Apple's Privacy Policy applies to payment data
• Apple / Google Sign-In — optional; only your email address is passed to us
• Cloudflare — CDN and DDoS protection
• Google Text-to-Speech — audio generation; no identifiable user data is sent

We do not integrate third-party analytics, advertising networks or social-media tracking SDKs.

⏱️ 7. Retention

Account and progress data is retained while your account is active. You may delete your account at any time from within the app, which removes all personal data within 30 days. Anonymised aggregate statistics may be retained.

✅ 8. Your Rights (UK GDPR)

• Access — request a copy of your data
• Rectification — correct inaccurate data
• Erasure — delete your account and data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests
• Restriction — request restricted processing while a complaint is resolved

Contact [email protected] to exercise any right. If you are not satisfied, you may contact the Information Commissioner's Office (ICO).

🔄 9. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email or an in-app notice. The current version is always available at gcseturkish.co.uk/privacy/.